Términos y Condiciones

Introduction

The following terms and conditions govern all use of the Lunova website and all content, services, and products available at or through uselunova.com (collectively, "Website"). The Website is owned and operated by Lunova, Inc. ("Lunova", "we", or "us"). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Lunova's Privacy Policy), and procedures that may be published from time to time on this Website by Lunova (collectively, the "Agreement").

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the Website, you agree to become bound by the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Lunova, acceptance is expressly limited to these terms.

Your Lunova Account

If you create an account on the Website, you are responsible for maintaining the security of your account and API credentials, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify Lunova of any unauthorized uses of your account, API, or any other breaches of security. Lunova will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

API Usage and Limitations

Lunova provides API services as part of its offering. You agree to use the API in compliance with any documentation or guidelines provided by Lunova. We reserve the right to set limits on API usage through quotas, rate limiting, or other mechanisms to ensure fair usage and system stability. Abuse or excessive use of the API may result in temporary or permanent suspension of your account.

In addition, certain services—including the Lunova Alerts feature—integrate with external systems such as QuickBooks Online. Such integrations may be subject to third-party rate limits, data delays, or other constraints outside of our control. While we strive to provide real-time and accurate notifications, you acknowledge that delays or errors may occur and that Lunova is not responsible for any issues arising from these limitations.

Lunova Alerts Service

Lunova Alerts is a service provided by Lunova that enables you to set custom alert rules for financial events (such as new deposits, vendor bills, or price changes) by leveraging data from integrated systems like QuickBooks Online.

By using Lunova Alerts, you agree that:

  • You will configure alert rules based on the data provided by your integrated accounting systems and that you are responsible for ensuring these rules accurately reflect your business requirements.
  • Lunova Alerts may use webhooks, polling, or other methods to retrieve data, and that alert notifications may be delayed or throttled in accordance with third-party API limitations.
  • Lunova does not guarantee uninterrupted or error-free alert delivery and shall not be liable for any delays, inaccuracies, or failures in alert notifications.
  • You acknowledge that the effectiveness of Lunova Alerts depends on the accuracy and timeliness of data received from third-party sources, and Lunova is not responsible for any discrepancies in such data.

Fees, Payment, and Refunds

Certain Lunova services are provided for a fee. You agree to pay all fees associated with your use of Lunova services. You are responsible for paying all taxes associated with your use of Lunova services.

Free Trial: We offer a 7-day free trial for new users. A valid credit card is required to start the trial. You can cancel your subscription at any time before the trial period ends to avoid being charged.

Money-Back Guarantee: We offer a 14-day money-back guarantee for all new paid subscriptions. If you are not satisfied with our services, you can request a full refund within 14 days of your initial purchase by contacting our support team.

Refund Policy: Outside of the money-back guarantee period, fees are generally non-refundable. However, we may provide prorated refunds in certain circumstances, such as:

  • Service unavailability lasting more than 24 hours due to our fault
  • Billing errors or duplicate charges
  • Other circumstances as determined by Lunova at its sole discretion

QuickBooks Integration Terms

By using Lunova's integration with QuickBooks Online, you acknowledge and agree to the following:

  • You authorize Lunova to access your QuickBooks Online account through Intuit's API and OAuth authentication system to retrieve and monitor your financial data.
  • You understand that this integration is subject to Intuit's terms of service, API limitations, and data policies. Changes to Intuit's services may affect Lunova's functionality.
  • Lunova uses webhooks and API calls to sync data with QuickBooks Online. While we strive for real-time synchronization, delays may occur due to API rate limits or technical constraints.
  • You are responsible for maintaining the security of your QuickBooks Online credentials and immediately notifying us of any unauthorized access.
  • You grant Lunova permission to:
    • Read your QuickBooks Online data necessary for alert processing
    • Store relevant transaction data for alert history and audit purposes
    • Receive webhook notifications about changes to your QuickBooks Online data
  • Lunova will maintain appropriate security measures to protect your QuickBooks Online data and comply with Intuit's security requirements.

Privacy and Data Protection

Lunova is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our Privacy Policy, which is incorporated into these Terms of Use, explains how we collect, use, and share information about you when you use our services.

We use cookies and similar technologies to provide and improve our services. By using our Website, you consent to our use of cookies in accordance with our Cookie Policy.

We also use Google Analytics to help us understand how our Website is used. By using our Website, you consent to the processing of data about you by Google in the manner and for the purposes set out in our Privacy Policy.

Content and Conduct Restrictions

You agree not to use Lunova services to:

  • Upload, transmit, or distribute any content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.
  • Upload or transmit viruses, malware, or other malicious code.
  • Attempt to gain unauthorized access to Lunova's systems or other users' accounts.
  • Interfere with or disrupt the integrity or performance of Lunova services.

Lunova reserves the right to remove any content that violates these terms or that we deem inappropriate.

Intellectual Property

The Website and its original content, features, and functionality are owned by Lunova and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Termination

We may terminate or suspend your account and access to Lunova services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use Lunova services will immediately cease.

Disclaimer of Warranties

LUNOVA SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. LUNOVA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Limitation of Liability

IN NO EVENT SHALL LUNOVA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of Lunova services after any such changes constitutes your acceptance of the new Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Brooklyn, New York.

Contact Us

If you have any questions about these Terms, please contact us at [email protected].

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