Your privacy is important to us. It is Lunova's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://uselunova.com, and other sites we own and operate.
This policy is effective as of 1 January 2025 and was last updated on 1 January 2025.
We collect information both when you knowingly provide it to us while using or participating in our services and promotions, and automatically as you access our products and services.
When you visit our website, our servers may automatically log standard data provided by your web browser, including your device's IP address, browser type and version, pages visited, time and date of your visit, time spent on each page, and other technical details. While this information may not be personally identifying on its own, it could be combined with other data to identify you.
We may collect personal information from you when you:
We use the information we collect to provide and improve our services, personalize your experience, send you communications, and comply with applicable legal requirements. We may combine the information we collect about you with data from other trusted sources.
In addition to standard information, when you use our Lunova Alerts service, we collect data related to your custom alert rules and alert notifications. This includes:
This information is used solely to provide, maintain, and improve the Lunova Alerts service, and is not used for any unrelated purposes.
When you connect your QuickBooks Online account to Lunova, we collect and process the following types of data:
This QuickBooks data is used specifically to:
We retain QuickBooks integration data as necessary to:
Data retention periods may vary based on the type of information, the requirements of our services, and legal obligations. When your data is no longer needed for these purposes, it will be deleted or anonymized in accordance with our data retention practices.
We use Intuit's QuickBooks Online services as a core integration. Your use of our QuickBooks integration is also subject to Intuit's privacy policy. While we implement robust security measures to protect your data, the transmission of information via third-party services inherently involves some risk.
We take commercially reasonable measures to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information only as long as necessary for the purposes described in this policy or as required by law. If your data is no longer needed, we will delete it or anonymize it.
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13.
We may disclose your personal information to:
Your personal information may be stored or processed in countries with data protection laws that differ from those in your country. We take steps to ensure that any international transfers comply with applicable law and that your information remains protected.
You have the right to withhold or update your personal information. We will not discriminate against you for exercising your rights. If you wish to access, update, or delete your personal information, or if you have any questions about our data practices, please contact us.
You also have the right to opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.
We use cookies to enhance your experience on our website. Cookies are small data files that are stored on your device and help us understand how you use our site. By using our website, you consent to our use of cookies in accordance with our Cookie Policy.
Our website may contain links to external sites that are not operated by Lunova. We are not responsible for the privacy practices of those sites.
Lunova may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When significant changes are made, we will post the updated policy on this page. Your continued use of our website after any changes signifies your acceptance of the updated policy.
For any questions or concerns regarding your privacy, please contact us using the following details:
CJ From Lunova
[email protected]
